Pm89 Terms & Conditions — Malaysia Betting Platform Usage Policy

In these Terms & Conditions, the following words and expressions carry the meanings defined below, unless the context requires otherwise:

• "PM89" refers to the online betting platform operating under the domain pm89.my and all associated subdomains.
• "Player" or "Member" refers to any individual who has registered an account with PM89 and is using the platform's services.
• "Services" 2. Eligibility & Registration
• "Account" The use of automation software or bots to play casino games is strictly prohibited
• "Funds" refers to funds held in a player's PM89 account, whether from deposits or pending withdrawals of winnings.
• "Bonus" Contact PM89 for Terms Enquiries

These Terms & Conditions apply to all PM89 platform users without exception, including visitors who have not registered an account but access PM89 website content. Continued use of the PM89 platform following any amendment to these terms constitutes acceptance of the revised terms.

To register and use pm89's services, you must meet all of the following eligibility requirements without exception:

• Must be at least 18 years of age at the time of registration
• Resident in Malaysia or accessing the platform from a permitted location
• Hold an active, verifiable Malaysian phone number
• Register under your own name — registration on behalf of another person is strictly prohibited
• Deposits & Withdrawals
• Not listed on any recognised gambling exclusion registry

Bonus Note:

Each player is permitted to hold only one pm89 account. Owning multiple accounts under the same identity is a breach of pm89's terms, regardless of whether different personal details are used. pm89 employs advanced detection systems to identify duplicate accounts linked to the same device, IP address, or financial information.

Players are fully responsible for all activity that takes place under their PM89 account. This includes all bets placed, transactions made, and communications sent through the account. If you suspect your account has been accessed without authorisation, contact the PM89 support team immediately via online live chat.

• Your password must be strong and must not be shared with anyone
• GrabPay
• Enable two-factor authentication (2FA) for added security
• Keep your account details up to date when changes occur, such as a new phone number or email address
• Report any suspicious activity to PM89 support immediately

PM89 supports the following Malaysian payment methods for deposits and withdrawals: DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX online banking including Maybank2u and CIMB Clicks. All transactions must be made in Malaysian Ringgit (MYR) — no foreign currencies are accepted.

All funds deposited into a PM89 account must come from a legitimate source and belong to the player themselves. PM89 does not accept third-party deposits. Withdrawals will only be processed to the same payment method used for the deposit, or to a bank account or eWallet verified in the player's name.

PM89 reserves the right to place withdrawal processing on hold for up to 5 business days for security review purposes, particularly for withdrawals exceeding RM5,000 or accounts undergoing KYC verification. Players will be notified via email or SMS if their withdrawal requires additional processing time.

PM89 Privacy Policy & Responsible Gaming Notice

• The Welcome Bonus is only available to new pm89 members making their first deposit
• Each player is entitled to claim the Welcome Bonus once only
• Rollover requirements must be met before any winnings from a bonus can be withdrawn
• Bonuses have an expiry period — expired bonuses cannot be used or converted to cash
• PM89 reserves the right to void bonuses obtained through unauthorised means or by exploiting the system
• Bonuses cannot be transferred between accounts or converted directly into cash

Rollover requirements for PM89 bonuses are calculated based on the total bonus amount received. For example, a RM100 bonus with a 5x rollover means the player must place bets totalling RM500 before any winnings derived from that bonus are eligible for withdrawal. Voided, drawn, or very low-odds bets may not count toward the rollover requirement — full details are available in each promotion's specific terms.

Pm89 offers betting on a wide range of sports events, including Malaysian Super League and EPL football, BWF badminton, NBA basketball, tennis, esports, and more. All bets placed on the pm89 platform are subject to the following rules:

• encompasses all products offered by PM89, including Sports Betting, Live Casino, slots, and popular games.
• pm89 reserves the right to decline or limit any bet without providing a reason
• Bets placed after a match has started (except permitted In-Play bets) are void
• If an event is postponed by more than 12 hours, pre-match bets will be voided
• Odds may change until a bet is confirmed — the odds displayed at confirmation are final
• 3. User Account

For badminton matches involving Malaysian players — such as those at the Malaysia Open, All England, Thomas Cup, Uber Cup, and BWF World Championships — pm89 offers deeper markets with a wider range of betting options including set winner, total points, and handicap. Sport-specific supplementary rules are available in the betting guide section of the pm89 platform.

Bahasa Melayu (ms-MY)

All Live Casino and slots games at PM89 use a Random Number Generator (RNG) system that has been verified by accredited independent auditing bodies — or in the case of Live Casino, live dealers operating from licensed studios. This ensures every game outcome is completely random and fair, with no manipulation on PM89's part.

• Displayed RTP values are theoretical long-term averages and do not guarantee winnings in any individual session
• In the event of a technical disruption during gameplay, the affected round will be cancelled and bets refunded
• Progressive jackpot winnings are credited automatically after system verification
• Only individuals aged 18 and above who are residents of Malaysia are eligible to register a PM89 account. Only one account is permitted per individual — duplicate registrations may result in account closure without notice.
• PM89 reserves the right to suspend or void winnings suspected to have been obtained through exploitation of a technical bug

Free spins awarded as a bonus may only be used on designated slots at a value pre-set by PM89. Winnings from free spins are subject to the rollover requirements stated in the relevant bonus terms. Players may not convert free spins directly into cash without first fulfilling the rollover requirements.

PM89 takes the integrity of our platform and player community seriously. The following activities are strictly prohibited and may result in immediate account closure and potential legal action:

• PM89 Eligibility & Registration Requirements
• Ownership or use of more than one pm89 account
• 11. Privacy & Data
• Exploiting system bugs, technical vulnerabilities, or odds errors
• Collusion between players to manipulate game outcomes or odds
• Money laundering or using PM89 for any illicit financial activity
• Selling, transferring, or trading a PM89 account to another party
• Abusing the bonus system in ways not intended by PM89
• Placing bets using funds sourced from illegal or unauthorised origins

PM89 cooperates fully with the relevant authorities in the event of suspected illegal activity involving our platform. This includes providing transaction records and account information as required by the competent authorities under applicable Malaysian law.

Pm89 players may voluntarily close their account at any time by contacting the pm89 support team via live chat or email at support@pm89.my. Voluntary closure requests will be processed within 48 business hours. Any valid remaining balance (excluding bonus credits that have not yet met the rollover requirement) will be returned to the registered payment method.

PM89 reserves the right to suspend or close any account in the following situations:

• Violation of any terms set out in this document
• Failure to complete the requested KYC verification process
• Suspected fraud or illegal activity
• Requests from relevant authorities
• Account inactive for more than 12 months with no login activity

For accounts closed due to a terms violation, PM89 reserves the right to hold funds pending the completion of an internal investigation. Should the investigation uncover serious violations such as fraud or money laundering, PM89 reserves the right to forfeit all funds in the account without compensation to the player.

Pm89's services are provided "as is" without warranties of any kind, whether express or implied. pm89 makes no guarantees regarding the reliability, timeliness, quality, or suitability of any information on our platform for any particular purpose.

• PM89 is not liable for any losses arising from a player's betting decisions
• All bonuses and promotions offered by PM89 are subject to the specific terms stated alongside each offer, in addition to the general terms set out here. Players are encouraged to read the specific terms of each bonus before claiming it.
• PM89's maximum liability to any player shall not exceed the player's net deposit amount within a 30-day period
• PM89 is not responsible for any service disruptions caused by factors beyond our control

Betting and casino games involve real financial risk. PM89 does not guarantee any winnings, and players should be aware that losses are possible. Players are solely responsible for their own betting decisions. PM89 encourages all players to gamble responsibly and to set reasonable limits on their gaming activity.

PM89 is committed to protecting the privacy of all our players in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). The collection, use, and storage of PM89 players' personal data is conducted in accordance with Privacy Policy our detailed guide.

• PM89 reserves the right to request identity verification documents at any time to confirm a player's eligibility. Required documents may include a copy of the Malaysian national identity card (MyKad), a utility bill as proof of address, or other relevant documents. Failure to provide the requested documents within the stipulated timeframe may result in a temporary account suspension until verification is complete.
• In-Play betting allows PM89 players to place bets while a match is in progress. In-Play odds are updated in real time and can shift rapidly in line with match developments. PM89 reserves the right to temporarily suspend In-Play markets under certain conditions, such as live stream interruptions or unpredictable in-match situations.
• All data is stored on secure servers with 256-bit SSL encryption
• Players have the right to request access to, correction of, or deletion of their personal data
• PM89 may share data with the relevant authorities when required by law

By registering a pm89 account, you agree to receive account-related communications such as transaction notifications and security updates. You can manage your marketing communication preferences through your account settings or by contacting the pm89 support team. For full details on how pm89 handles your personal data, please read Privacy Policy us.

PM89 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on the PM89 website unless a different effective date is specified.

Log out of your account after using a shared device

If you have any questions, concerns, or complaints regarding PM89's Terms & Conditions, our team is ready to assist you through various support channels available 24 hours a day, 7 days a week:

• Live Chat: Available directly on the PM89 platform — click the chat icon at the bottom right of the screen
• Email: support@pm89.my — response within 2 hours on regular business days
• Frequently Asked Questions: Visit the Frequently Asked Questions us for quick answers to common questions

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