PM89 believes that enjoyable betting is controlled betting. We provide real, usable self-control tools — not just slogans — so every Malaysian player can enjoy our platform in a healthy and responsible way.
Six self-control tools you can activate yourself at any time through your PM89 account
Set a maximum deposit amount into your PM89 account for a daily, weekly, or monthly period. Once the limit is set, PM89's system will automatically block any deposit that exceeds it. Limits can be reduced immediately, but increasing a limit requires a 7-day waiting period as an added layer of player protection.
Beyond deposit limits, PM89 lets you set a net loss limit — the maximum amount you're willing to lose within a given period. Once that limit is reached, your PM89 account will be unable to place new bets until the current limit period ends and a new one begins. This is a highly effective tool for keeping your gaming budget in check.
Set a maximum time limit for each gaming session on PM89. Once the session time limit is reached, PM89 will display a reminder and require you to log out and rest before you can continue. This helps ensure you do not spend too long on the platform without a healthy break.
If you feel you need a break from PM89, a temporary account break can be activated for 24 hours, 48 hours, 1 week, 1 month, 3 months, or 6 months. During the break period, you will not be able to log in to your PM89 account or make any deposits. Your account balance remains safe and can be withdrawn once the break period ends.
For players who feel they need a long-term or permanent separation from the PM89 platform, permanent self-exclusion can be requested through our support team. The account will be permanently closed, and PM89 will put technical barriers in place to prevent a new account from being opened using the same details. Any remaining balance will be returned to the registered payment method.
PM89 sends automated alerts to players when gaming activity reaches certain thresholds — whether in time spent, amounts wagered, or session frequency. These alerts are not meant to be intrusive; they are there to keep you aware of your own playing patterns so you can make informed decisions.
All PM89 self-control tools can be activated within minutes — no approval wait time required.
Access the PM89 platform using your username and password. If you don't have an account yet, register for free in under 2 minutes with your Malaysian phone number.
Click the profile icon in the top-right corner of the PM89 platform and select "Account Settings" from the menu that appears. Navigate to the "Responsible Gaming" section.
Choose the self-control tool you want to activate — deposit limits, loss limits, session time limits, or an account break. Each tool comes with a brief guide to help you understand how it works.
Enter your deposit limit amount in MYR or select your preferred account break duration. The minimum deposit limit that can be set is RM20 per day.
Confirm your selection via SMS or email verification. Your self-control limit will be active within 5 minutes. A confirmation notification will be sent to your registered email address.
Important Note: For permanent self-exclusion, please contact the PM89 support team directly via live chat or email at support@pm89.my. Permanent self-exclusion requests cannot be reversed — please consider the temporary account break option first if you only need a short pause.
Responsible gaming is not about playing less — it is about playing in a controlled and balanced way. PM89 believes that most Malaysian players can enjoy Sports Betting, Live Casino, and slots as entertainment without it becoming a problem. But we also recognise that some players may struggle, which is exactly why these self-control tools and support resources exist — for those who need them.
Healthy gaming at PM89 means playing with money you can afford to spend on entertainment — not money set aside for utility bills, rent, or family needs. Winnings are a welcome bonus, not a guarantee or a primary income source you rely on. When this balance is maintained, betting stays enjoyable and stress-free.
PM89 encourages every player to set their own personal limits before they start — not as a restriction, but as smart planning. Just as you would budget for other monthly expenses, setting a deposit or loss limit for your betting activity is a sign of a mature and responsible player.
PM89 Tip: Start with a low deposit limit when you first join PM89. You can always review and adjust it later once you have a better feel for your own playing patterns. It is much easier to raise a limit later than to reduce it after a problem has already developed.
Recognising the early warning signs is the most important first step. If you notice any of these signs in yourself, PM89 encourages you to take action immediately.
Betting with money meant for essential expenses such as rent, bills, or food
Feeling the urge to keep betting in order to "win back" money already lost — commonly known as "chasing losses"
Lying to family members or friends about how much money you have spent betting on PM89
Finding it difficult to stop playing even when you had planned to stop at a certain point
Gaming becomes the primary outlet for relieving stress, boredom, or emotional difficulties in daily life
Borrowing money or selling possessions to fund your betting activity
Neglecting work, family, or health responsibilities due to time spent betting
Feeling anxious, restless, or irritable when you are unable to access the PM89 betting platform
Message from PM89: Recognising a problem is a sign of strength, not weakness. If you identify with any of the signs above, don't wait for things to get worse. Contact the PM89 support team or use the self-exclusion tool today. We're here to help, not to judge.
Answer these short questions honestly to assess your own level of gaming control
1. In the past month, have you ever bet more than you originally planned?
2. Have you set a deposit limit or loss limit while using PM89?
3. Has your betting activity affected your personal finances or relationships?
4. When you lose a bet, what is usually your immediate reaction?
PM89 does not treat responsible gaming as a formality or a mere legal requirement. For us, it is part of the platform's identity — the way we build a healthy, long-term relationship with Malaysian players. A betting platform focused only on short-term profit would let players bet without limits until they face serious financial difficulty. PM89 chooses a different approach.
Every new PM89 player is encouraged to set their deposit limit from day one — before they start enjoying EPL or Liga Super Malaysia Sports Betting, before they explore Live Casino, and before they try slots. This is not a burdensome procedure — it takes 2 minutes and can save a great deal of trouble down the line.
The reality in Malaysia is that most players bet as leisure — watching Lee Zii Jia compete at the BWF World Championships with a small wager that adds to the excitement, or enjoying a few rounds of slots on the weekend after a hard week at work. This is a healthy and reasonable way to enjoy PM89. Problems arise when betting shifts from entertainment to obsession, and PM89 wants to help players recognise that line before it is crossed.
PM89 strictly enforces a minimum age requirement of 18 years. All new players are required to verify their age during registration, and PM89 may request supporting documents such as a MyKad copy at any time. Accounts suspected of belonging to underage individuals will be suspended immediately pending investigation.
We also ask adult players who have children or young dependants at home to take simple steps to prevent unauthorised access — including not saving PM89 login credentials on shared devices, using device lock features, and not sharing account information with anyone, including close family members. The security of your account is a shared responsibility between PM89 and you as a player.
In addition to self-control tools that players can activate themselves, PM89 also conducts internal monitoring of playing patterns to identify players who may be showing signs of problem gambling. This includes patterns such as sudden spikes in deposit frequency or amounts, extremely long sessions without breaks, and repeated loss-chasing behaviour.
When PM89's system identifies such patterns, our support team may proactively reach out to the player in question to share information about available self-control tools. This is done respectfully and without judgment — our goal is to help, not to penalise. Players are free to continue the conversation or not, but we want to make sure they know that the option to seek help is always there.
PM89's responsible gaming principles apply equally across all products — Sports Betting covering football and badminton, Live Casino with live dealers, slots from providers such as Pragmatic Play and PG Soft, and all other popular games. Any deposit limit you set applies to your entire PM89 account, not just a single product. This means a daily limit of RM200 covers everything — whether you spend it on badminton bets, live baccarat, or slot games.
For slots specifically, PM89 displays Return-to-Player (RTP) values for every game openly. This helps players make informed decisions based on facts — not false hope. RTP is not a guarantee of winnings in any single session, but it gives a clear picture of a game's long-term mathematical expectation. Players who understand RTP are smarter, more responsible players.
PM89 also does not use marketing techniques designed to target players who are in the process of responsible gaming or self-exclusion. If you have activated an account break or self-exclusion on PM89, you will not receive any promotional emails or bonus offers from us during that period. This is a commitment we uphold firmly, because we understand how easily a promotional offer can undermine the resolve of someone who is working hard to take a break.
All self-control limits can be activated within 5 minutes through your PM89 account settings
Set a maximum deposit limit on your PM89 account on a daily, weekly, or monthly basis. The minimum limit you can set is RM20 per day. Limit reductions take effect immediately; limit increases require a 7-day waiting period.
Set a maximum net loss amount per day, week, or month. Once the loss limit is reached, no new bets can be placed until the next limit period begins automatically.
Choose a break period ranging from 24 hours to 6 months. Your PM89 account will be inaccessible during the break. Your fund balance remains safe and can be withdrawn even while the break is active.
For permanent separation from the PM89 platform. Cannot be reversed once activated. Contact support@pm89.my to apply. Account balance will be returned to your registered payment method.
Answers to frequently asked questions about self-control tools and responsible gaming at PM89
Other useful documents and information for responsible PM89 players
The full terms of use for the PM89 platform, covering account rules, deposits, withdrawals, bonuses, and betting conditions binding on all players.
How PM89 collects, uses, and protects the personal data of Malaysian players in accordance with PDPA 2010 and the latest security standards.
Learn more about PM89 — who we are, what we stand for, and why this platform was built specifically for Malaysian players.
PM89 encourages all players to gamble responsibly and within their own limits. This page should be read together with Terms & Conditions and Privacy Policy PM89. The PM89 platform is for users aged 18 and above only. If you need help with a gambling-related issue, contact the PM89 support team at support@pm89.my or via 24/7 live chat — we are here to help.
The PM89 support team is ready to help you activate any self-control tool — deposit limits, account breaks, or permanent self-exclusion. Reach us 24/7 via live chat or email at support@pm89.my. No question is too small or too big for us to help with.
By registering, you agree to the Terms & Conditions and Privacy Policy PM89. Platform for users aged 18 and above only.